For purchases processed by Waffo, Waffo independently controls payment, tax, receipt, fraud-prevention, and transaction data. Nimmerce does not receive or store your full card number.
1. Who is responsible for your data
The Nimmerce product provider identified at checkout or in your order confirmation is responsible for personal information collected through the Nimmerce website, product, account, and product-support channels. For Waffo-processed purchases, Waffo and Nimmerce act as independent controllers for their respective purposes. Read the Waffo Privacy Policy for Waffo’s processing.
2. Information we collect
- Account and contact data: name, email address, organization, role, account credentials, and communication preferences.
- Product and store data: configuration, connected-store identifiers, order or subscription references, feature usage, and information you choose to import or submit.
- Device and usage data: IP address, browser, device, timestamps, pages viewed, diagnostic logs, and cookie or similar identifiers.
- Support data: messages, attachments, troubleshooting details, and feedback.
- Transaction references: product, plan, order ID, subscription status, payment status, country, currency, and amount provided by Waffo. We do not receive full payment-card credentials.
3. How and why we use information
We use personal information to provide and secure the product, create and administer accounts, connect store services, deliver purchased access, troubleshoot issues, communicate service and billing-related information, improve performance, prevent abuse, comply with law, enforce agreements, and establish or defend legal claims.
Depending on location and context, our legal bases include performance of a contract, legitimate interests in operating and securing the service, consent where required, and compliance with legal obligations.
4. Cookies and similar technologies
We may use essential storage for security, account sessions, language, and preferences, and limited analytics to understand site and product performance. Where law requires, non-essential cookies are used only after consent. Browser settings may block cookies, but essential features may then stop working.
5. How we share information
We may share only what is reasonably necessary with hosting, infrastructure, analytics, security, communications, customer-support, and professional service providers that act under contractual protections; with Waffo to reconcile products, access, refunds, disputes, fraud, and compliance; in a corporate transaction; or with authorities and other parties when legally required or necessary to protect rights and safety.
We do not sell personal information for money. If local law defines “sale” or “sharing” more broadly, you may exercise the applicable opt-out right using the contact route below.
6. International transfers
Nimmerce, Waffo, and service providers may process information outside your country. Where required, we use recognized safeguards such as adequacy decisions, standard contractual clauses, or another lawful transfer mechanism.
7. Retention and security
We keep information only as long as reasonably needed for the purposes above, including the life of the account, support and dispute periods, legal obligations, security, and backup cycles. Retention varies by data type and jurisdiction. We use administrative, technical, and organizational safeguards appropriate to the nature and risk of the information, but no system can guarantee absolute security.
8. Your privacy rights
Depending on your location, you may request access, correction, deletion, restriction, portability, or objection; withdraw consent; opt out of certain sharing or targeted advertising; or complain to a data-protection authority. We may verify identity and retain information where law permits or requires. Authorized agents may submit requests where applicable.
9. Children
Nimmerce is intended for business users and is not directed to children. We do not knowingly collect personal information from children below the minimum age required by applicable law.
10. Changes to this policy
We may update this policy to reflect product, legal, or operational changes. We will change the effective date and provide additional notice for material changes where required.
11. Contact
For privacy and product-support requests, email support@nimmerce.com or use the contact shown in your Nimmerce account, checkout disclosure, or order confirmation. Include your country and the nature of your request. For Waffo payment or transaction data, contact Waffo using its privacy-policy or Buyer Portal channels.